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Accounts Receivable Specialist

It’s a great time to join TMP; we’re seeking an Account Receivable Specialist.

Responsibilities:

* Takes ownership and accountability for all activity within portfolio.
* Monitors customer account balances to prevent losses, communicates payment terms to clients, promptly notifies clients of outstanding balances and continuously follows up with client for payment
* Ability to control delinquent balances by preparing, mailing, faxing, and/or emailing past due notices, strategic letters
* Ability to assertively enforce payment terms
* Comfortable establishing payment arrangements will clients
* Familiar with skip tracing and contacting clients for payment
* Coordinate monthly calls to the field offices for follow-up
* Ability to provide detailed updates on collection activity and client information in collection system
* Strive to hit aggressive goals set by management including managing sufficient call volume
* Ability to make decisions without supervisor/manager’s approval based on the dollar amount of the account/invoice being collected
* Developing payment plans for accounts/clients
* Able to offer settlements to clients

Skills/Requirements:

* High school diploma required, Associates Degree or higher preferred
* Communicate effectively with internal and external customers, strong listening skills, ability to professionally handle difficult collection calls
* Minimum of 2 years collection experience, including skip tracing and business to business collections
* Familiarity with Excel, Word, Outlook, Oracle, and collections queuing systems
* Comprehensive knowledge of collection strategies and techniques, providing excellent customer service with a professional demeanor in all situations
* Demonstrates persistence: continuously strives to improve skills and achieve goals despite setbacks and obstacles
* Strives to meet department goals
* Effective organizational skills, ability to meet deadlines, able to work independently to set priorities

* Ability to consistently meet and exceed department goals
* Team player/leader
* Approaches tasks with a positive attitude
* Consistent month over month reduction in AR

TMP Worldwide is committed to providing a safe workplace for all employees. It is the policy of TMP Worldwide to conduct a background check for all candidates who accept an offer of employment with us.

TMP Worldwide is an Equal Opportunity and Affirmative Action Employer, M/F/D/V

TMP Worldwide Advertising & Communications, LLC (www.tmp.com) is North America’s largest independent recruitment advertising agency and the only recruitment agency recognized among the top U.S. Interactive agencies. TMP is a single source for companies to communicate their employment offerings in order to recruit and retain the best talent. Through online and traditional communications, ROI campaign management services, creative and brand management, diversity enrichment and media planning, TMP delivers Solutions with an Interactive Edge, achieving industry-specific results across virtually every sector in business and government. Headquartered in New York City with offices throughout North America, Europe and Asia and affiliated around the globe, TMP continues to set the standard for measurable and cost-effective HR communications.

This job is located at:

  • Milwaukee/Payroll
    7800 W. Brown Deer Road 
    Milwaukee, Wisconsin 53223
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    Location Information

    Milwaukee, WI
    USA
     

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